Privacy Policy

Renner Ministries respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, communicate with us, make a donation or purchase, register for an event, sign up to receive communications, or otherwise interact with Renner Ministries.

Information We Collect

We may collect personal information and information about your interactions with Renner Ministries. Depending on how you interact with us, this information may include:

  • Name
  • Mailing address
  • Email address
  • Telephone or mobile phone number
  • Donation and transaction information
  • Order and shipping information
  • Communication preferences
  • Prayer requests or other information you voluntarily provide
  • Website activity and usage information

Our websites and online services may also automatically collect certain technical information, including your browser type, operating system, IP address, device information, pages viewed, links clicked, and other information about how you interact with our websites.

We may use technologies such as cookies, web beacons, pixels, and unique device identifiers to recognize your browser or device, improve website functionality, understand how our services are used, and provide a better online experience.

How We Use Your Information

Renner Ministries may use the information we collect to:

  • Process donations, purchases, and other transactions
  • Fulfill and ship product orders
  • Provide receipts and transaction confirmations
  • Respond to prayer requests, questions, or inquiries
  • Communicate with you about Renner Ministries programs, events, resources, and ministry activities
  • Send teaching letters, newsletters, email communications, or text messages you have requested or agreed to receive
  • Manage ministry partnerships and supporter relationships
  • Improve our websites, services, and communications
  • Analyze how our websites and digital services are used
  • Protect the security and integrity of our systems
  • Comply with applicable legal and regulatory requirements

We may associate information you provide with your interactions with our websites and services in order to better serve you and understand your relationship with Renner Ministries.

Cookies and Tracking Technologies

Renner Ministries and certain service providers may use cookies and similar technologies to collect information about website usage and improve the functionality and performance of our online services.

These technologies may be used to remember your preferences, understand website traffic, measure the effectiveness of communications, and provide relevant content.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of our websites.

Location Information

Our websites and services may collect general location information based on information such as your IP address.

Certain services or devices may also allow the collection of more precise location information when you have specifically authorized such access. We will use location information only for legitimate operational purposes and in accordance with applicable law and your device or application permissions.

Children’s Privacy

Renner Ministries does not knowingly collect personal information online from children under the age of 13 without appropriate parental or guardian consent.

If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us so that we can review and, where appropriate, remove the information.

Accessing, Correcting, or Deleting Your Information

You may contact Renner Ministries to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal, financial, operational, and record-retention requirements.

Certain information may need to be retained for legitimate purposes, including maintaining donation and transaction records, fulfilling legal obligations, resolving disputes, preventing fraud, and maintaining accurate ministry records.

Requests regarding your personal information may be submitted using the contact information provided at the end of this Privacy Policy.

Data Retention

Renner Ministries retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate ministry, operational, financial, legal, and regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Sharing of Personal Information

Renner Ministries does not sell your personal information.

We may share personal information with trusted service providers, vendors, contractors, and ministry partners when necessary to operate our ministry and provide services to you. These organizations may assist us with activities such as:

  • Payment and donation processing
  • Order fulfillment and shipping
  • Website hosting
  • Email delivery
  • Text messaging services
  • Database and constituent management
  • Information technology and cybersecurity
  • Data analytics
  • Printing and mailing
  • Event management
  • Marketing and communications

These service providers are authorized to use personal information only as necessary to provide services on our behalf and are expected to maintain appropriate safeguards for the information they receive.

Mobile Information and Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with third parties for their own marketing or promotional purposes.

Information may be shared with service providers that assist Renner Ministries in delivering text messages and related services, but only to the extent necessary to provide those services on our behalf.

Consent to receive text messages is not a condition of making a purchase or donation.

You may opt out of receiving text messages from Renner Ministries at any time by following the instructions provided in the text message, such as replying STOP, where applicable.

Email and Other Ministry Communications

When you provide your email address or other contact information, Renner Ministries may use that information to communicate with you regarding your relationship with the ministry, including donations, purchases, events, prayer requests, ministry updates, teaching resources, and other communications you have requested or agreed to receive.

You may unsubscribe from promotional email communications by using the unsubscribe link included in applicable emails.

Certain transactional or administrative communications may still be sent when necessary to complete a transaction, respond to a request, or manage your relationship with Renner Ministries.

Advertising and Analytics

Renner Ministries may use third-party analytics and advertising services to help us understand how visitors interact with our websites and to measure the effectiveness of our communications and outreach.

These providers may collect information such as IP addresses, browser information, device identifiers, website activity, and similar technical data.

Where applicable, third-party advertising providers may use cookies or similar technologies to provide content or advertising based on interests or prior online activity. You may have options to limit certain forms of tracking through your browser settings, device settings, or the privacy controls provided by those services.

Service Providers and Vendors

Renner Ministries may provide personal or anonymous information to companies that perform services on our behalf.

These vendors and contractors are expected to use information only for the purposes for which it was provided and to take reasonable measures to safeguard the information they maintain on our behalf.

While Renner Ministries takes reasonable steps to protect personal information, no method of electronic transmission, processing, or storage can be guaranteed to be completely secure.

Legal and Special Circumstances

Renner Ministries may disclose personal information when we reasonably believe disclosure is necessary:

  • With your consent;
  • To comply with applicable laws, regulations, legal processes, or governmental requests;
  • To protect the rights, property, safety, or security of Renner Ministries, our employees, supporters, users, or others;
  • To investigate or prevent fraud, security incidents, or other potentially unlawful activity; or
  • In connection with a merger, restructuring, transfer of assets, or other organizational transaction involving Renner Ministries.

Where appropriate and legally permitted, we may attempt to notify affected individuals regarding such disclosures.

California Privacy Rights

Residents of California may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable legal requirements, these rights may include the right to request information regarding personal information we collect, use, or disclose; request access to or correction of certain personal information; or request deletion of certain information.

Renner Ministries will not discriminate against individuals for exercising applicable privacy rights.

California residents may contact Renner Ministries using the contact information below to submit a privacy-related request.

Data Security

Renner Ministries uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, database, or electronic communication system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by Renner Ministries.

International Visitors

Renner Ministries operates internationally, and information provided to us may be processed or stored in countries other than the country in which you reside.

Where required, Renner Ministries takes reasonable steps to handle personal information in accordance with applicable privacy and data-protection requirements.

Changes to This Privacy Policy

Renner Ministries may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable requirements.

Updates will be posted on our website with a revised effective date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Renner Ministries handles your personal information, please contact:

Renner Ministries
1814 W Tacoma St.
Broken Arrow, Oklahoma 74012
United States

Phone: 918-496-3213
Email: privacy@renner.org
Website: www.renner.org
Effective Date: 07-21-2026